Roofer Show

Today I’m talking to Jill Nelson of Ruby Receptionists about how to get more qualified leads by using a virtual receptionist. We all know that the biggest complaint about contractors is that they DON’T answer the phone! Let Ruby help your business! Join us to hear what Ruby provides and how they can help YOUR business.

What you’ll hear in this episode:

When Jill was a receptionist, she wanted to be an entrepreneur and open a co-working space, but when that idea didn’t work out, Ruby Receptionists was born
How important the first impression and the trust factor are to customers
Why customers often give their business to the one that answers the phone professionally and is “nice”
How Ruby started out as Work Source, Inc., helping small businesses do essential tasks
Why spend time and effort trying to get leads when you aren’t going to answer the phone?
How Ruby Receptionists differs from the traditional answering service

Statistics about business phone calls:
- 42% of all phone calls are from buyers who are ready to buy
- 2 out of 3 mobile searches end in a phone call
- 30% of all phone calls end in a sale
Services that Ruby provides:
- Their trademark friendly voices
- Unmatched call quality
- Top-notch technology
Customized responses and call handling for each business
How Ruby can set up your appointments via Calendly
How the Ruby mobile app works and what it allows customers to do
How Ruby can help a small company can look and sound like a large company
The benefit to larger contractors of using Ruby
You can use Ruby as a backup service to your in-house receptionist, always with a live, friendly voice
No out-of-country receptionists—all are based in Portland, Oregon
How Ruby has won many awards and accolades
How you can take Ruby for a test drive (visit the website!)

Resources:

Call Ruby
Use promo code “Roofer 50” for $50 off your first month’s service!

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10 critical phone tips for construction professionals. - Ruby Blog

1 year ago

[…] In a recent survey, only 21% of clients reported being satisfied by phone interactions with construction professionals, making construction the sector of the survey with the most room for improvement. […]

Podcast 78: Get More Qualified Leads By Using A Virtual Receptionist with Jill Nelson

What you’ll hear in this episode:

Resources:

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