Podcast 328: How To Use A Virtual Assistant In Your Roofing Business with Chris Diroll

Currently, it’s nearly unheard of for an entrepreneur with a small business not to use a virtual assistant.  Are you taking advantage of technology for today’s best time-saving hacks? A virtual assistant can make ALL the difference in your roofing business! Today’s conversation is about finding a VA and determining what tasks they should do to improve your profitability and refine the touchpoints you have with every customer. Blending cutting-edge technologies and automation with the human element is the BEST way to grow your roofing business intelligently.

My co-host, John DeLaurier, and I are joined by Chris Diroll of Tresnak Roofing in the Detroit area. Chris has taken his manufacturing background into the family roofing business, and he is finding great success with the crew of virtual assistants that work with him in various ways. He shares what he has learned and implemented to tweak and refine his sales process.

What you’ll hear in this episode:

• How Chris implemented the move from pen/paper to using more automation in problem-solving from day to day
• How COVID made innovation a necessity for Chris’ roofing business
• How John uses reverse engineering to identify the WHY of what he does, what he wants his life to look like, and how the numbers fit into that purpose
• Why it’s important to streamline your work hours with timesaving techniques and spend your time on $1000/hour activities instead of $25/hour stuff
• Why Chris began using VAs to streamline his sales process with scorecard reports, lead follow-up, and prequalification—and much more
• How VAs can function as inside salespeople who have a thorough working knowledge of your business
• How John’s VA, Kathleen, helps streamline the prequalification process so DeLaurier Roofing is only dealing with target customers–and making a great first impression
• How Chris’ team of VAs functions to divide tasks and subtasks to make his life easier, increase touchpoints with customers, and have a backup in place for every contingency
• How Chris trains his team on SOPs and uses new technologies in every step of the sales process
• Why Chris uses his website as his primary sales tool

Resources:

Time is running out! Are you eligible for the Employee Retention Credit (ERC)? Visit www.rpcfinancial.com to find out!

Do you need help with your books? We have a certified Quickbooks pro who is waiting to help you! Email John or Dave or contact us on Instagram for more information!

Connect with John DeLaurier:  www.calldrr.com, Instagram, and Facebook

Connect with Dave via text message: 510-612-1450

Let me know if you’d like to join one of our new Mastermind groups for contractors. Email me: [email protected] or visit The Roofer Mastermind to sign up.

Download my FREE 1-Page Business Plan template at www.theroofershow.com.

Contact me about one-on-one coaching at www.theroofercoach.com.

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