73: How To Build A Company Culture To Grow A Sustainable Business with Devin Tilly

In today’s interview, I sit down with Devon Tilly from The Art Of Construction Podcast and learn how he built a company culture to take his successful business far into the future. Devon has been recognized nationally for his innovation and creativity within the building industry. In today’s conversation, we go deep into people and technology. As we all know, there are more people going out of the industry than coming in. Devon has some great ideas on how to attract and retain the best from that limited supply, which is a requirement to grow any successful business.

What you’ll hear in this episode:

Devon’s podcast, his company, Mountain View Window and Door, and his love of people and technology
How Devon figured out that he didn’t fit into the corporate world and found his Art of Construction tribe
Why Devon started the podcast: to teach others and give good information
How Devon uses YouTube to push out content without being “noise”

What is your purpose, cause, and passion? Devon’s is a commitment to excellence
Focus on your WHY, not your WHAT
Getting, retaining, and leading good people in your business
As the CFO, know what you’re good at and what you’re not good at. Devon says to “Elevate and delegate and get it off your plate.”
How Devon’s company job titles “stand out from the crowd in a world of noise”
What Devon says about price: Build trust and relationships first
The key to not being sales-y: LISTEN
The importance of price, service, and quality
Four core values: do the right thing, be a problem solver, Get Stuff Done (GSD), and have a commitment to excellence
Devon’s internship program with Boulder University and others, to bring young people into the construction industry because so many are on the way out (the average roofer is 42 years old!)
Devon explains his TAT program (Trusted Advisor Training)
Why Devon describes himself as a disruptor and a micro-influencer
What’s next for Devon? Digital training programs, more podcasting, videos—all to be the platform for moving the next generation of people and technology forward in the art of construction

Resources:

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The Art of Construction Podcast

Refining Moments by Gregory K. Hernandez

Mountain View Window and Door

Episode #65 Growing My Roofing Business on the Art Of Construction Podcast

Episode #22 Tom Reber from The Contractor Fight

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Giovanni Salvatore

5 years ago

Excellent! Culture is everything in a business. It can make or break what you’ve worked so hard for. We go through an extensive hiring process for our roofing company. It can be hard to find qualified and dignified workers, but it’s hands down better than hiring an infection into your crew.

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Dave Sullivan

Reply to Giovanni Salvatore

Thanks for listening to the show Giovanni! I totally agree. It takes a lot of consistent effort to build a quality workforce. Your most valuable asset. But it’s the only way you can grow a solid business for the long term. Always be recruiting, training, and retaining. With a great culture based on respect and appreciation you’ll attract the best. Have a great New Year!

Podcast 73: How To Build A Company Culture To Grow A Sustainable Business with Devon Tilly

What you’ll hear in this episode:

Resources:

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